Q:What are your office hours?
A:Office hours are Monday through Friday, 9:00 to 5:00. All house calls are by appointment only. We do not provide any services on major holidays, nights or weekends.
Q:What is the charge for a house call visit?
A:The house call fee is $50. The house call fee covers travel expenses.
Q:Is there an additional fee for the examination of my pet?
A:Yes. The physical examination fee is $45 for each pet.
Q:Do you bill for your services?
A:Payment is due at the time of service.
Q:What types of payment do you accept?
A:We accept cash, checks, Visa and MasterCard.
Q:Do you offer surgery?
A:No, not at this time.
Q:What if you determine my pet needs medication?
A:We carry a supply of some commonly needed medications that we can prescribe to you at the time of our visit. All other medications can be ordered directly from my website and mailed right to your front door. http://4pawsmobileclinic.vetsfirstchoice.com/
Q:Do you carry heartworm medication and flea and tick prevention?
A:We do not keep them all in stock, however we do carry Heartworm prevention: either Heartgard Chewable or Sentinel. Other products may be ordered from our online pharmacy for delivery. We recommend Trifexis for dogs, which provides heartworm and flea protection in one pill. If ticks are a problem, we recommend Seresto flea and tick collar or Advantix, in combination with a Heartworm medication. For cats we recommend Seresto Collar or Comfortis.
Q:What if I can’t catch my cat on the day of her appointment?
A:We ask that you have your pet in a small area inside the home at least one hour before the visit. If this is not possible, we ask that you call to reschedule at least one hour before your appointment.
Q:What if my pet has an after-hours problem?
A:All life-threatening emergencies should be taken immediately to the closest veterinary hospital during the day and the closest veterinary emergency clinic at night. For pet emergencies at night, on the weekend, or holidays, call:
Animal Emergency Center
2025 George Washington Mem. Hwy
Yorktown, VA 23693
24/7 ER and Specialty Care
6550 Hampton Roads Pkwy #113
Suffolk, VA 23455
Bay Beach Veterinary Hospital
4340 Virginia Beach Blvd.
Virginia Beach, VA 23452
Greenbrier VeterinaryEmergency Center
1100 EdenWay N., Ste. 101B
Chesapeake, VA 23320
Beach Veterinary Referral Center
1124 Lynnhaven Pkwy
Virginia Beach, VA 23452
Four Paws Mobile Clinic is able to provide follow-up treatment after your furry friend has been treated by an emergency center.
Q:What if my pet has an emergency?
A:Like you would for another family member, please don’t wait if you think this is a true emergency. Please call the Emergency clinic ASAP. The numbers are listed on the side for your convenience.
Q:What if my pet had to go to an emergency clinic for care. Will you be able to provide follow up treatment?
A:Yes. Please retain a copy of all information from the emergency clinic for us to review. When scheduling a follow up appointment please let us know the nature of the problem.
Q:If I have my pet euthanized at home, what will happen with her body?
A:We offer cremation services, and if requested, can provide your pet’s ashes in a personalized urn. We are here to help you through this difficult time with compassion and privacy.
Q:Can I get the vaccine packages at a house call?
A:No. Our package prices only apply if you come to one of our vaccine clinics that are held twice a month.